To Power Cycle a Qolsys IQ Panel 2, IQ Panel 4, and IQ 4 Hub
- If possible, turn off through panel programming first. If this is not possible, move to step 2.
- Navigate to Settings > Advanced Settings > Enter Dealer/Installer/Master User Code > Power Down to turn off the Qolsys panel.
- Unplug the power supply from the wall outlet
- In the event that the panel is wall mounted, the panel will still be powered by a a power supply plugged into a wall outlet. The plug may be located in a basement, closest, or attic if not nearby. The panel should not be connected to mains.
- Open the panel and disconnect the internal battery.
- Make sure the internal battery is not bloated or swollen as this is signs of a bad battery.
- Leave the panel powered down for at least 2 minutes.
- Plug the battery back in, close up the panel and reconnect the power supply
- Press the button on the side of the panel for about 3-5 seconds to turn it back on.
If you have 24/7 Professional Monitoring, you may want to place your monitoring account on Test Mode when working on your system, to avoid potential false alarms.