I’m showing unknown to poor (2/6) cellular signal strength for some time.
As a test, disarm the system, then power it down completely. Steps on how to do so safely can be found here:
Take the panel outside, boot it up, wait 5 minutes then run a cell test. Any change? With this test, we’re attempting to rule out any local issues with signaling.
Post a clear picture of the result in reply or send it to us at support@suretyhome.com if possible.