How to use Alarm.com Smart View for 24/7 On Board Video Recording

Onboard recording stores video locally at the Alarm.com camera using an SD card. Smart View lets users view that footage at any time using the Alarm.com Website or app.

Onboard Recording features

Multiple viewing options

  • View recorded video on the local network (i.e., the same network as the camera) or remotely using a computer, smartphone, or tablet.

Activity timeline

  • System events, such as Video Analytic-triggered clips, are noted in the playback timeline on the Customer Website.

Rolling recordings

  • The oldest video content on the card is automatically deleted to make room for new recordings.

Data encryption

  • Recorded video is encrypted and can only be viewed when the SD card is in the camera that recorded the video.

  • When a brand new Onboard Recording rule is created for a camera, the camera formats the micro SD card. This deletes all data stored on the card including any video recordings from a camera that may have been previously used with the card.

Localized recordings

  • Each micro SD card records the video footage from the camera it is inserted into.
  • The card can be removed from a camera and placed back in that same camera at a later date. The original data will be retained until the card is full and the oldest data is deleted to make room for the new recordings provided the card does not have data from other devices after being removed from the camera.

Requirements

A Compatible Alarm.com Camera:

  • ADC-V515 on firmware version 0.0.5.096+
  • ADC-V523/523X on firmware version 0.6.1.151+
  • ADC-V723/723X on firmware version 0.6.1.151+
  • ADC-V724/724X
  • ADC-VC727P
  • ADC-VC827P
  • ADC-VC847PF
  • ADC-VC838PF
  • ADC-VC728PF

A high-quality SD card designed for surveillance

512GB maximum. Supported SD card brands are as follows:

  • Micron Industrial Memory cards
  • SanDisk High Endurance cards
  • WD Purple micro SD cards

A service package with Onboard Recording support

Currently through Surety this is the following:

  • Surety Complete
    • Supports 2 cameras for SD Card Onboard Recording + SVR
    • OR all cameras for SD Card Onboard Recording
  • Surety Protect
    • Supports 2 cameras for SD Card Onboard Recording + SVR
    • OR all cameras for SD Card Onboard Recording
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Configure Onboard Recording

Installing the SD Card

After the SD Card is installed in the camera and you have the correct service package, you can begin recording to it.

Most of the SD card slots are located on the bottom of the camera itself. Make sure the camera is updated to the latest firmware version first before inserting the SD card.

Create the recording rule using the Alarm.com

  1. Log into the Alarm.com Website.
  2. Click Video .
  3. Click Recording Rules .
  4. Click Local Recordings .
  5. Click + Add New Schedule .
  6. Click Onboard .
  7. Using the Select a camera to record from dropdown menu, select the desired device.
  8. Using the Select recording quality slider, select the desired quality.
  9. In Schedule recording time , click to select either At all times or Only during the following times .
  • If Only during the follow times is selected:
    a. Click to select the desired days to record.
    b. Using the Starting at and Ending at dropdown menus, select the period to record in hours.
  1. To limit the number of days that recordings are kept:
    a . Click the Limit the number of days to record toggle switch to enable a limit.
    b . Using the dropdown menu, select the desired number of days to limit the recordings to.
  2. Click Save

View SD card recorded video

To view Smart View on the Alarm.com Website

  1. Log into the Alarm.com Website.
  2. Click Video .
  3. Click Onboard Timeline .
  4. Using the video device dropdown menu, select the desired device to play back.
  5. Click the Play Icon to stream the device’s recorded video.

To view Smart View using the Customer app

Onboard_Timeline_App_25

  1. Log into the Alarm.com mobile app.
  2. Tap Menu.
  3. Tap Video.
  4. Tap 24/7.
  5. Tap Play Icon

Note: Basic controls can be accessed on Android devices by dragging up from the date, time, or speed.
OnBoard_Recording

To view SD card information using the Customer Website:

  1. Log into the Alarm.com Website.
  2. Click Video .
  3. Click Settings .
  4. Using the Video Device dropdown menu, select the desired device.
  5. Click SD Card Information .

Frequently asked questions

Can a single SD card record video from multiple devices?

  • No. The SD card can only record video from the device inside of which it is currently installed.

Are there local network requirements for recording to an SD card like there are for the SVR?

  • No. The SD card can record video as long as the video device is enrolled and operational.

Can video continue to record to an SD card through network disruptions?

  • Yes. As long as the video device has power, it can record to an SD card through a network disruption.

How much video can be stored on a micro SD card?
The maximum supported SD card capacity is 256GB.
The following estimates should be used for reference only; actual days of storage may vary.

Low : 640x360 10 fps

  • 32GB: 7 days
  • 64GB: 15 days
  • 128GB: 29 days
  • 256GB: 59 days

Medium (default) : 1280x720 10 fps

  • 32GB: 4 days
  • 64GB: 7 days
  • 128GB: 15 days
  • 256GB: 29 days

High : 1920x1080 15 fps

  • 32GB: 2 days
  • 64GB: 4 days
  • 128GB: 7 days
  • 256GB: 15 days

Max : 1920x1080 30 fps

  • 32GB: 1 day
  • 64GB: 2 days
  • 128GB: 5 days
  • 256GB: 10 days
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