How to use Alarm.com Smart View for 24/7 On Board Video Recording

Onboard recording stores video locally at the Alarm.com camera using an SD card. Smart View lets users view that footage at any time using the Alarm.com Website or app.

Onboard Recording features

Multiple viewing options

  • View recorded video on the local network (i.e., the same network as the camera) or remotely using a computer, smartphone, or tablet.

Activity timeline

  • System events, such as Video Analytic-triggered clips, are noted in the playback timeline on the Customer Website.

Rolling recordings

  • The oldest video content on the card is automatically deleted to make room for new recordings.

Data encryption

  • Recorded video is encrypted and can only be viewed when the SD card is in the camera that recorded the video.

  • When a brand new Onboard Recording rule is created for a camera, the camera formats the micro SD card. This deletes all data stored on the card including any video recordings from a camera that may have been previously used with the card.

Localized recordings

  • Each micro SD card records the video footage from the camera it is inserted into.
  • The card can be removed from a camera and placed back in that same camera at a later date. The original data will be retained until the card is full and the oldest data is deleted to make room for the new recordings provided the card does not have data from other devices after being removed from the camera.

Requirements

A Compatible Alarm.com Camera:

Camera model Minimum firmware Maximum SD card size and required FW ver.
ADC-V515 0.0.5.096+ 1.5 TB on firmware version 0.0.5.728+
ADC-V516 - 1.5 TB on firmware version 0.0.3.104+
ADC-V523/523X 0.6.1.151+ 1.5 TB on firmware version 0.8.6.060+
ADC-V723/723X 0.6.1.151+ 1.5 TB on firmware version 0.8.6.060+
ADC-V724/724X - 1.5 TB on firmware version 0.8.6.060+
ADC-V730 - 1.5 TB on firmware version 05009+
ADC-VC727P - 1.5 TB on firmware version 0.8.6.060+
ADC-VC827P - 1.5 TB on firmware version 0.8.6.060+
ADC-VC847PF - 1.5 TB on firmware version 0.8.6.060+
ADC-VC838PF - 1.5 TB on firmware version 0.8.6.060+
ADC-VC728PF - 1.5 TB on firmware version 0.8.6.060+
ADC-V729/V729AC/VC729P - 1.5 TB on firmware version 0.8.6.060+
ADC-VDB775 - 1.5 TB on firmware version 04016+
ADC-VDB770* 02234+ 512 GB on firmware version 02234+

High-quality microSD card designed for surveillance

  • Maximum of 1.5 TB storage for supported models
  • For 4 MP recording schedules, a minimum of 128 GB storage
    • For recording schedules using 2 MP and lower resolutions, the minimum supported size is 32 GBSupported microSD cards:
    • Western Digital Purple microSD cards (64 GB to 1 TB)
    • Micron Industrial Memory cards (32 GB to 256 GB)
    • Samsung Pro Endurance (128 GB and 256 GB)
    • SanDisk High Endurance
    • SanDisk Max Endurance (32 GB to 256 GB)
    • SanDisk Video microSD cards (32 GB to 1.5 TB cards are available to order from the Partner Portal)
    • Transcend 460T (64 GB, to 256 GB)

A service package with Onboard Recording support

Currently through Surety this is the following:

  • Surety Complete
    • Supports 2 cameras for SD Card Onboard Recording + SVR
    • OR all cameras for SD Card Onboard Recording
  • Surety Protect
    • Supports 2 cameras for SD Card Onboard Recording + SVR
    • OR all cameras for SD Card Onboard Recording
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Configure Onboard Recording

Install the SD Card

After the SD Card is installed in the camera and you have the correct service package, you can begin recording to it.

Most of the SD card slots are located on the bottom of the camera itself. Make sure the camera is updated to the latest firmware version first before inserting the SD card.

Format the SD Card

Your camera should automatically format and encrypt officially supported SD cards. If it doesn’t, then you will need to format the SD card manually.

To check the status of your SD card (including whether it’s formatted), log into Alarm.com and go to Video > Settings > SD Card Information.

If the SD card isn’t formatted then use the Reformat Card button to format it.

Create the recording rule using the Alarm.com

  1. Log into the Alarm.com Website.
  2. Click Video .
  3. Click Recording Rules .
  4. Click Local Recordings .
  5. Click + Add New Schedule .
  6. Click Onboard .
  7. Using the Select a camera to record from dropdown menu, select the desired device.
  8. Using the Select recording quality slider, select the desired quality.
  9. In Schedule recording time , click to select either At all times or Only during the following times .
  • If Only during the follow times is selected:
    a. Click to select the desired days to record.
    b. Using the Starting at and Ending at dropdown menus, select the period to record in hours.
  1. To limit the number of days that recordings are kept:
    a . Click the Limit the number of days to record toggle switch to enable a limit.
    b . Using the dropdown menu, select the desired number of days to limit the recordings to.
  2. Click Save

View SD card recorded video

To view Smart View on the Alarm.com Website

SmartView Timeline

  1. Log into the Alarm.com Website.
  2. Click Video .
  3. Click Onboard Timeline .
  4. Using the video device dropdown menu, select the desired device to play back.
  5. Click the Play Icon to stream the device’s recorded video.

To view Smart View using the Alarm.com app

  1. Log into the Alarm.com mobile app.
  2. Tap Video.
  3. Tap Live.
  4. Tap to select the desired camera.
  5. Tap video-camera.svg on the desired camera to view SVR/CSVR/Onboard Recording footage.

To view SD card information using the Alarm.com Website:

  1. Log into the Alarm.com Website.
  2. Click Video .
  3. Click Settings .
  4. Using the Video Device dropdown menu, select the desired device.
  5. Click SD Card Information .

Frequently asked questions

Can a single SD card record video from multiple devices?

  • No. The SD card can only record video from the device inside of which it is currently installed.

Are there local network requirements for recording to an SD card like there are for the SVR?

  • No. The SD card can record video as long as the video device is enrolled and operational.

Can video continue to record to an SD card through network disruptions?

  • Yes. As long as the video device has power, it can record to an SD card through a network disruption.

How much video can be stored on a micro SD card?
The maximum supported SD card capacity is 512GB.
The following estimates should be used for reference only; actual days of storage may vary.

Low : 640x360 10 fps

  • 32GB: 7 days
  • 64GB: 15 days
  • 128GB: 29 days
  • 256GB: 59 days
  • 512GB 119 days

Medium (default) : 1280x720 10 fps

  • 32GB: 4 days
  • 64GB: 7 days
  • 128GB: 15 days
  • 256GB: 29 days
  • 512GB 60 days

High : 1920x1080 15 fps

  • 32GB: 2 days
  • 64GB: 4 days
  • 128GB: 7 days
  • 256GB: 15 days
  • 512GB 30 days

Max : 1920x1080 30 fps

  • 32GB: 1 day
  • 64GB: 2 days
  • 128GB: 5 days
  • 256GB: 10 days
  • 512GB 20 days

Is 4MP Onboard 24/7 Recording Available?
Continuous MicroSD footage at 4MP resolution is possible with select Alarm.com cameras. Supported camera models include VC838PF, VC728PF, VC729P, V729, and V729AC. The minimum required SD storage size for this capability is 128 GB. Found through the Alarm.com website > Video > Onboard 24/7 Timeline or mobile app > Video > Live > Tap Continuous Recording icon

Is Audio Recording and Playback Available?

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