Ok, more confusion about the app and the site: followed your instructions to find video device settings on the site, and found setting called “optimize your camera’s image quality,” but when I select it, it says use the app to adjust this, instead. But the app doesn’t have any video settings. What’s up with that?
I’m not following this.
“optimize your camera’s image quality” is the descriptive text for the Video Device Image page link in the main settings navigation menu, not a setting. You don’t need to use the app to access that.
Please provide a screenshot of the message you are seeing when you click it. Let me know what browser you are using.
Yeah I saw the install manual, I was after a user manual. Installation is only the first half of what a user needs.
You know, like what the heck is this thing and how do you use it, exactly? Like every other consumer product has
Thanks for the feedback. Individual camera models have spec differences between them, covered by data sheets, but overall, settings are going to be mostly the same, and all are accessed through Alarm.com, and those settings in Alarm.com include help text you can hover over while viewing the website pages for a description of the setting.
They do not produce user guides describing camera settings, though I am happy to send feedback.
