New Qolsys system questions for new home

Qolsys systems are made to run on the Alarm.com ecosystem. While it is sometimes possible to integrate with other platforms such as HomeKit, Home Bridge or Home Assistant, it is not officially supported by Qolsys and support for it’s features may be limited.

Alarm.com has its own home automation and is compatible with a variety of automation devices.

More information about Alarm.com Home Automation can be found here. Alarm.com compatible hardware can be found here.

This would mainly depend on how far the IQ Pro would be from the sensors and if there are any large metal objects or other electronic devices nearby that may interfere with or reduce it’s range.

If range is a concern, using PowerG sensors for ones that are further away would be recommended.

The IQ Pro does not need a separate card for Ethernet.

You will need the installer/dealer code to access system programming and set up the IQ Pro. We do not change these codes, but we do allow you to reset them remotely once your account has been activated.

The default codes are:

Installer: 1111
Dealer: 2222
Master: 1234

Yes, the system is compatible with Z-Wave devices. The current list of compatible Z-Wave devices can be found here.

The IQ Remote PowerG is the touchscreen secondary panel that is compatible with Qolsys systems. You can find it here:

The IQ Remote does not have a camera on it, but it does have speakers for system sounds.

To clarify, sensors do not use Wi-Fi for communication. They will run off of either a standard sensor frequency (319.5 MHz, 345 MHz, 433 MHz) or they will use something like PowerG Wireless Communication.

This can vary depending on your circumstances, but typically, motion detectors are installed in common areas, as you mentioned, and not bedrooms.

The IQ Pro supports PowerG and a legacy sensor frequency at the same time.

Standard 2GIG sensors (not the encrypted/E-Series) are compatible with the 345 MHz version of the IQ Pro. They wouldn’t have the same range or benefits as PowerG, but you can purchase a mixture of PowerG and 2GIG sensors if there are some areas that you’d prefer to use PowerG instead.

This will depend on the glass break sensor, but they will typically indicate a range and direction that the glass break is effective at. Some glass break sensors may have a sensitivity adjustment as well.

Yes, this will work as long as all of your smoke detectors are interconnected. If the detectors are not interconnected, then each detector would require its own listener. Additionally, audio detectors may have trouble being triggered if your smoke detectors have voice annunciation.

The 345 MHz version of the FireFighter Audio Listener is currently out of stock, but you can purchase it elsewhere and use it with service through Surety. The 319.5 MHz version of the FireFighter can be found here:

This can vary significantly, as there are many different factors that can be unique to your home and what you want the system to protect. There are other features that can be integrated into the system as well, such as door locks, video monitoring, water/flood detection, low or high temperature detection, and automatically closing water valves if a leak is detected, among others.

You can find more information on what plans we offer and the available features from Alarm.com here.

Not at all! You do not need to purchase any of the equipment from us if you don’t want to. You can still sign up with Surety if some or all of your equipment is purchased elsewhere.

The installation of the IQ Pro isn’t super difficult, but it may involve running some wiring. We have an installation guide for the IQ Pro here, which you can use to get an idea of the steps required to complete the install.

No, the cellular module is integrated into the system and can’t be changed without replacing the system itself. We ship out the Verizon versions by default, but if you would like to use the AT&T version, you can request it in the order notes when you place an order for equipment.

PowerG is just a wireless communication protocol that Qolsys and DSC offer. It is mainly used for security sensors, but they do make some automation devices as well. The main advantage over Z-Wave is going to be its range, as PowerG has a significantly longer range than a single Z-Wave device.

You wouldn’t be able to trigger an alarm with these devices unless you have a security sensor monitoring the garage door itself. You can, however, set up notifications to be sent out when the garage door is opened or closed.

Additionally, MeRoss is not compatible with Alarm.com, so it would not integrate with their ecosystem.

More about Alarm.com garage doors can be found here.

Qolsys panels are overall fairly reliable, integrate very well with Alarm.com, and are easy to troubleshoot and get support for. There are other manufacturers that make good Alarm.com compatible systems, but Qolsys is products are what we typically recommend and sell.

We support and provide service to all Alarm.com compatible systems, so if there’s another one that you’d prefer to use, you can still get service through Surety for that system.

Here are some guides and resources that you may want to take a look at as well:

If you have any further questions, please don’t hesitate to let us know.