Professional Video Monitoring & Proactive Crime Prevention
Surety Cam Pro Overview
Surety Cam Pro turns your cameras into a security alarm system with professional monitoring and police dispatch. When a camera detects an intruder on your property, the monitoring center views the camera remotely, warns the intruder to leave, and sends the police if necessary.
With Surety Cam Pro, intruders can be detected and confronted outdoors, before they even attempt to break into your home or business.
Stop unwanted behavior before it escalates into crime or property loss.
Alarm.com Remote Video Monitoring (RVM)
Surety Cam Pro uses Alarm.com Remote Video Monitoring (RVM) to securely give the monitoring center access to view specific cameras when an intruder is detected by Alarm.com’s video analytics. It elevates monitoring center operators from just responding to traditional alarm events to being proactive remote guards that can see what the intruder is doing and verbally confront them before dispatching police.
Getting Started With Surety Cam Pro
Cam Pro is available now as an add-on to Surety Protect & Surety Complete. The Surety Cam Pro stand-alone video plan will be available soon.
Camera Compatibility
Surety Cam Pro works visually with any Alarm.com camera that has video analytics. But the remote guard is only able to talk to and verbally warn the intruder if the camera supports 2-way audio.
The following Alarm.com cameras have 2-way audio, letting the guard talk to and warn the intruder:
Get Surety Cam Pro Add-On
To use the Cam Pro add-on you need:
- Compatible cameras (see above)
- Surety Protect or Surety Complete
- Professional Monitoring
Go to System Manager. Make sure your plan is either Surety Protect or Surety Complete, and that you have Professional 24/7 Monitoring.
Add the Cam Pro add-on for the number of cameras you want to have professionally-monitored. It’s $48/month for the first professionally-monitored camera and $12/month for each additional. Save your changes to enable Cam Pro on your account.
After enabling Cam Pro, you have to set it up. Create an intruder-detection rule for each professionally-monitored camera by following this guide.
Once your rules have been created, submitted to Surety for approval, and accepted, your professionally-monitored cameras are ready to go.
Cam Pro vs Video Verification
Video Verification is when the monitoring center operator views your cameras immediately after an alarm has occurred in order to verify it’s not a false alarm before dispatching police.
The purpose of Video Verification is to prevent false alarms from your traditional alarm system.
Surety Cam Pro goes above and beyond Video Verification and actually detects intruders with artificial intelligence in the camera, without an alarm sensor having been tripped.
The purpose of Surety Cam Pro is to detect and confront intruders outside, before they attempt to enter your property.
Video Verification is included in our video alarm monitoring plans, Surety Protect and Surety Complete. Surety Cam Pro is available as an add-on to those alarm monitoring plans. Surety Cam Pro will also be available as a stand-alone video plan enabling professional alarm monitoring without a traditional alarm system and sensors.
Cam Pro vs AI Deterrence
AI Deterrence (AID) is when an artificial intelligence bot confronts and warns the intruder, instead of a live remote guard.
AID will warn the intruder but can’t do anything more, it will not send the police. With Surety Cam Pro a live remote guard will confront the intruder and will send the police if necessary.
AI Deterrence and Surety Cam Pro can be used together for an even stronger response to intrusions. AID will respond faster than a remote guard can, providing an early deterrent that will hopefully scare away or slow down the intruder. Then the Cam Pro live remote guard will take over and handle the situation if the intruder persists.
Comparable Remote Video Monitoring Services
Professional Remote Video Monitoring with police dispatch is a relatively new feature from Alarm.com. Very few Alarm.com providers currently offer it. Additionally there are a few non-Alarm.com services similar to Surety Cam Pro and Alarm.com RVM. You can compare Surety Cam Pro to:
- Deep Sentinel
- SimpliSafe Active Guard
- Ring Virtual Security Guard
- CPI Night Guard