Reconnect a Wi-Fi-enabled garage device to a new router or wireless network

When your wireless settings or networking equipment change after a LiftMaster MyQ Hub (821LM, 821LMB, 821LMC-SCM, MyQ-G0301, MyQ-G0401-ES) or Wi-Fi Garage Door Opener is installed, the device will disconnect from the internet. This is because the device is still programmed with the old Wi-Fi information. New wireless information can be saved by clearing the device’s network memory and saving the new information.

Reconnect a disconnected garage door device

To reconnect a disconnected LiftMaster MyQ Hub (821LM, 821LMB, 821LMC-SCM, MyQ-G0301, MyQ-G0401-ES):

Clear the Wi-Fi information from the hub:

  1. Clear the Wi-Fi settings on the hub by press and holding the Settings Gear button on the Wi-Fi Hub for roughly 6 seconds until the blue light flashes.

  2. Power cycle the Wi-Fi Hub by disconnecting the power supply and reconnecting after 30 seconds.

  3. Set up the new Wi-Fi information on the hub using one of these methods.

    • Note : If these steps are unsuccessful, a factory reset of the Wi-Fi hub may be necessary.

To reconnect a disconnected LiftMaster, Chamberlain, Craftsman, or Raynor Wi-Fi Garage Door Opener:

  1. Put the garage door opener into Wi-Fi Setup mode by pressing and releasing the yellow Learn button on the garage door opener (i.e., motor) two-three times. The garage door opener beeps once, and a blue light flashes. You have 20 minutes to complete the connection process.
  2. On a mobile device or laptop, connect to the Wi-Fi Network with the “MyQ-“ prefix.
  3. Launch the web browser on that device and go to setup.myqdevice.com.
  4. Follow the prompts on the website and select Erase Wi-Fi.
  5. Follow the on-screen prompts to connect the garage door opener to your new Wi-Fi network.

For more information on how to reset a Wi-Fi hub, see Factory reset a LiftMaster MyQ Smart Garage Hub.