How to Setup and Install a LiftMaster MyQ Smart Garage Hub

How To
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3. Setup Wi-Fi on the MyQ Garage MyQ Smart Garage Hub

Method 1: Using Internet Connected Device

  1. Make note of the Wi-Fi’s network name and its associated security key/password.
  2. Plug in the Wi-Fi Hub. The Blue LED blinks.
  3. Verify Wi-Fi is enabled on the laptop, tablet, or mobile device.
  4. Locate the list of available Wi-Fi networks and select MyQ-nnn network. The nnn is the last three digits of the Wi-Fi Hub’s serial number.
    • Android typically shows internet not available after selecting the MyQ-nnn network. This is expected, and if it gives the option to Ignore or Cancel , click Ignore .
    • Once the phone is connected to the MyQ-nnn network, the blue light on the 821LM goes from blinking blue to a solid blue LED.
  5. Launch the mobile device’s web browser and enter setup.myqdevice.com into the web browser’s address bar. If unable to load try using a different browser.
    • Alternatively, enter setup.myqhome.com or 192.168.0.1 in the URL bar to navigate to the same web page.
    • Always type in the full URL address, do not let it auto complete, and do not type www or Https before the web address.
  6. Follow the steps in the MyQ Wi-Fi Setup page to complete the setup. It is required to enter the Wi-Fi name and password for the home network.
  7. When prompted, do not install the MyQ Garage app. When the LED light is solid green, Wi-Fi connection has been established, afterwards you can close the internet browser.

Additional considerations

The following are some additional tips when enrolling the Wi-Fi Hub using an internet connected device:

  1. For Android devices, use the default browser for the phone, if available. If Chrome is used, launch a new browser and do not use an already open web page.
  2. Android devices have Smart Network Switch , and Apple devices have Wi-Fi Assist switch. These features take the device off a Wi-Fi network that the phone deems poor, and connect the device to their cellular data, which removes the device from the MyQ-nnn network. Verify that Smart Network or Wi-Fi Assist switch are disabled.
  3. If the phone keeps connecting to the home or another Wi-Fi network, select to Forget the Wi-Fi network so it stays connected to the MyQ-nnn network.

Important : Verify the SSID and password is known for the selected network to forget.

Method 2: Using WPS

  1. Put the Hub into WPS mode: With Hub powered and Blue LED blinking, press and release the Hub’s Settings Gear button. The Hub’s Blue LED turns on solid.
  2. Within one minute, press and release the WPS button on the router.
  3. Within a few minutes, the Hub connects to the network. The Green LED turns on solid to indicate successful connection.

Method 3: Using Bluetooth (iPhone users only)

  1. Plug in the Wi-Fi Hub. The Blue LED blinks.
  2. Connect the Apple mobile device to the Wi-Fi network.
  3. On the Apple mobile device, go to Settings > Bluetooth, and turn on Bluetooth.
  4. Find the Bluetooth MyQ-nnn device and select MyQ-nnn device to pair. The nnn is the last 3 digits of the Wi-Fi Hub’s serial number.

Note : If the phone believes the Hub is not connected to the internet, try forgetting the device before pairing. To do this, select the blue information icon to the right of the device name and select forget this device. The MyQ-nnn device reappears for pairing in few seconds.

  1. When prompted, allow phone to share Wi-Fi network settings with the Wi-Fi Hub (this may take a minute). When the LED light turns green the device has successfully connected to the Wi-Fi network.

Important : Do not choose to install the LiftMaster iPhone application.