Surety provides service for Alarm.com compatible alarm systems, including the 2GIG Go!Control series of panels.
With an unregistered, Alarm.com compatible, 4G LTE module you would only need to activate your system by purchasing a service plan and following our setup steps. This process can take as little as 5 minutes!
If you already have an unregistered module , Click here to get started!
Not sure if your module is 3G or 4G LTE? Check out the below guide:
You can use this Module Check Tool to see if your existing 4G LTE module is eligible for service. If your module is 4G LTE but registered, you will need to talk to your current service provider about getting it unregistered, this it typically done during the account cancellation process.
Need a new 4G LTE module for the Go!Control? We got you covered here.
Keep in mind, the newest 4G LTE modules require your 2GIG Go!Control panel to be at firmware version 1.19+.
If your panel is currently connected to service, ask your service provider if an Over the Air(OTA) update can be sent to upgrade the firmware.
If your panel is not connected to service, or not communicating, you will need a 2GIG USB Firmware Update Cable and a PC to update the firmware locally. Find that cable and more information here.