Steps to get started with a 2GIG GC2 and what might be needed are found here:
If they already have a 4G LTE module, they would just need the current provider to cancel their Alarm.com account first then they can activate service on our website.
If they need a new module because their current one is 3G, cancellation of the existing account first is not necessary.
Only the master user code would be required to get started and run a cell test. This would be the primary account holder’s user code #1. Installer code can then be reset remotely in our system manager after getting activated.