Here is where you will find firmware release information, patch notes, and steps on how to update the IQ Panel 5, IQ5 Hub, and IQ5 NS firmware. You can subscribe to this thread to stay updated on when new firmware is available.
IQ Panel 5/IQ5 HUB/IQ5 NS - 5.0.2 SOFTWARE UPDATE - RELEASE NOTES
TSB #: 260506
DATE: 05/06/26
Fixes/Improvements:
- Fixed an issue where the siren might keep sounding during a Panel Test
- Improved the connection process performance for IQ Installer with IQ5 family
- Resolved a problem where the panel could reboot while writing to the health memory
- Updated calibration for touchscreen sensitivity
- Modified supervision protocols for the new PGP Heat Detectors (PGP9979, PGP8979)
- Fixed certain rules on PGMs when using W2W (PGxHRDW8, PGxWLSHW8) or IOG (PGP-IOx) that were not working correctly.
Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 5.0.1 or higher and connected to WiFi to install this updated wirelessly.
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”
3- Enter a valid installer code (default is 1111)
4- Touch “Upgrade Software”
5 -Touch “Patch Tag” and enter the patch iqpanel5.0.2 then touch OK
6- Touch “Upgrade Using Network” (Panel must be connected to Wi-Fi). Update will download and install
7- Once complete touch “OK” to reboot the Panel. DO NOT TOUCH THE SCREEN. The update process will take
approximately 5 minutes. After the Panel reboots the home screen will appear and the LED will turn green.