Most alarm systems include a panel tamper to alert the user that the panel is being opened. Tampers will activate the panel’s alarm if this system is tampered while armed.
When the panel is throwing a tamper alert, you will want to resolve the issue as soon as possible to prevent false alarms and false dispatches.
The location of your panel’s internal tamper switch will vary from panel to panel, but the steps to resolve are typically the same.
Prior to working on your system make sure the panel is disarmed to avoid false alarms.
Additionally, if you utilize 24/7 professional monitoring, be sure to place your account on test mode to avoid false dispatches. Surety customers can do this via the Professional Monitoring tab in the System Manager section of their Surety account.