Happy to assist. Panel tamper is typically a physical issue. This refers to the alarm panel’s internal tamper switch, not an individual sensor.
The backplate could be loose, or wiring could be in the way, you will want to disarm the system to check the tamper switch. The below guide covers tamper switch placement and troubleshooting for a variety of panels.
If you have 24/7 monitoring you may want to place the account on test mode (done through System Manager section of Surety account) prior to working on the system to avoid false dispatches.