Last night at 10:55 pm PDT, my group that gets texts when my alarm is triggered received a text thsat I had a panel tamper. This doesn’t happen when I normally remove the panel. The panel siren went off. This never happens
Looking at the Activity in Alarm.com, the panel was in an armed state (Armed Stay) when the panel was tampered. An alarm will occur when the panel is tampered and the system is armed.
No one touched the panel. We were asleep. Dispatch did not call.
Per monitoring procedure, dispatch did not call because the panel was disarmed just after the alarm, indicating all clear.
If the panel reports a tamper, and the panel was not physically moved at that time, the panel may not be connected to the back plate correctly, or the tamper switch is having trouble actuating.