How to integrate Lutron device with Alarm.com

How To
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Alarm.com supports the following Lutron solutions:

  • Connect Bridge
  • Caséta Wireless
  • RA2 Select
  • RadioRA 3
  • RadioRA 2
  • Homeworks QS
  • Homeworks QSX

More information on Lutron features and compatibility through Alarm.com can be found here:

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Lutron Caséta, RA2 Select, and RadioRA 3 - Integration Guide

To integrate Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX with Alarm.com, the devices must be configured using the Lutron App, the Lutron account must be registered with Alarm.com, and the devices must be added using the Add Device Portal.

Prerequisites for installations

  • Lutron app
  • Caséta Wireless Smart Bridge, Caséta Wireless Smart Bridge Pro, RA 2 Select Main Repeater, or RadioRA 3 All-in-One Processor
  • Alarm.com customer account. Through Surety:
    • Surety Home plan
    • Surety Complete plan

Configure Lutron equipment using the Lutron app

Note: If the Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX All-in-One Processor has already been configured with the Lutron account, proceed to Integrate the Lutron account to Alarm.com using the Add Device Portal

  1. Download the Lutron App from the mobile device’s app store.
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  2. Tap Get Started .
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  3. Instruct the customer to use their primary email and a temporary password to sign up a new account.
  4. Verify the phone being used for setup is on the same network as the Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX All-in-One Processor.
  5. Follow instructions to set up the Lutron Caséta, RA2 Select, RadioRA 3, or Homeworks QSX All-in-One Processor, and then associate devices to it.

RadioRA 3 devices

RadioRA 3 devices must be activated using the Lutron app before being integrated to Alarm.com.

To activate the RadioRA 3 devices using the Lutron app:

  1. Log into the Lutron app.
  2. Tap Settings.
  3. Tap Integrations.
  4. Tap Alarm.com.
  5. Tap Devices.
  6. Tap Add/Remove Devices.
  7. Tap an area.
  8. Tap the devices that will be shared with Alarm.com.
  9. After all desired devices are selected, tap Save.
  10. Continue with additional areas if needed.

Integrate the Lutron account to Alarm.com using the Add Device Portal

Note : A single Lutron account may be paired with a single Alarm.com account. Multiple Alarm.com accounts cannot be integrated to a single Lutron account, and multiple Lutron accounts cannot be integrated to a single Alarm.com account.

To add the Lutron device using the Alarm.com website:

  1. Log into the Alarm.com website.
  2. Click Settings.
  3. Click Manage Devices.
  4. Click Add Device.
  5. Click Lighting and Appliance Control.
  6. Click Lutron Caseta Pro, RA2 Select, and RadioRA 3 systems.
  7. Click Begin Installation.
  8. Enter the email address and password associated with the Lutron account, then click Sign In.
  9. Click Authorize.
  10. It may take several minutes before the device appears on the account.

To add the Lutron device using the customer app:

  1. Log into the Alarm.com mobile app.
  2. Tap Menu
  3. Tap Add Device.
  4. Tap Lighting and Appliance Control.
  5. Tap Lutron Caseta Pro, RA2 Select, and RadioRA 3 systems.
  6. Tap Begin Installation.
  7. Enter the email address and password associated with the Lutron account, then click Sign In.
  8. Click Authorize.
  9. It may take several minutes before the device appears on the account.
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RadioRA 2 and HomeWorks QS Integration - Installation guide

To integrate Lutron RadioRA 2 and HomeWorks QS systems with Alarm.com, the devices must be paired with a Lutron Connect Bridge and configured using the Lutron RadioRA 2 + HWQS app, and the Lutron account must be registered with Alarm.com.

Pre-requisites for installations

Each of the following is required for installation:

  • Lutron Connect Bridge
  • Lights or Lights & Thermostat Bundle and Lutron Integration service package add-ons. Through Surety this is included in the Surety Home and Surety Complete service plans.
  • Lutron RadioRA 2 + HWQS app
  • One of the following:
    • RadioRA 2 Main Repeater with firmware version 6.1.0 +
    • HomeWorks QS processor with firmware version 5.1.0 +

Configure Lutron equipment using the Lutron app

To activate the RadioRA 2 devices using the Lutron app:

  1. Log into the Lutron app.
  2. Tap Settings Gear Icon.
  3. Tap Amazon Alexa.
  4. Tap Devices.
  5. Tap Add/Remove Devices.
  6. Tap an area.
  7. Tap the devices that will be shared with Alarm.com.
  8. After all desired devices are selected, tap Save.
  9. Continue with additional areas if needed.

Integrate the Lutron account to Alarm.com using the Add Device Portal

Add the Lutron device to Alarm.com

To add the Lutron device using the Alarm.com website:

  1. Log into the Alarm.com website.
  2. Click Settings.
  3. Click Manage Devices.
  4. Click Add Device.
  5. Click Lighting and Appliance Control.
  6. Click *Lutron and Lutron Connect
  7. Click Begin Installation.
  8. Enter the email address and password associated with the Lutron account, then click Sign In.
  9. Click Authorize.
  10. It may take several minutes before the device appears on the account.

To add the Lutron device using the Alarm.com Mobile app:

  1. Log into the Al;arm.com app.
  2. Tap Menu*.
  3. Tap Add Device.
  4. Tap Lighting and Appliance Control.
  5. Tap Lutron and Lutron Connect.
  6. Tap Begin Installation.
  7. Enter the email address and password associated with the Lutron account, then click Sign In.
  8. Click Authorize.
  9. It may take several minutes before the device appears on the account.