How to Set up Siri Custom Voice Shortcuts (Apple)

Hello Apple users! Love voice control with Siri but wish you could control your system with her? You can! Just follow the steps in this guide to create custom voice shortcuts with Siri and in no time you’ll be arming/disarming your system or running Scenes by giving Siri a holler.

What will I need?

To use this handy tech, you’re going to need an account and an iOS 12 device. Either an iPhone, iPad, Carplay or a HomePod speaker!

The iOS device will need to have an unlock mechanism setup (e.g., passcode, Touch ID, etc.) to perform secure actions, such as disarm commands and running Scenes.

What are the available Siri shortcut options?

You can create custom voice shortcuts to:

  1. Run a Scene
  2. Arm/Disarm the system

From the mobile app you can choose as many unique phrases as desired to trigger a given action.

A note for those of you with multiple propertys linked to one login, you will want to create different voice shortcuts for each property linked to the login. This will avoid the possibility of unintentionally disarming the panel at a vacation home instead of the main property.

Create the Shortcuts

Shortcuts are only created via the mobile app. To do so:

  1. Log into the mobile app.

  2. Tap the Menu icon.

  3. Tap App Settings.

  4. Tap Siri Shortcuts.

  5. Tap the + to select a shortcut to create a custom phrase for the shortcut.

  6. Add the custom phrase.

Example commands

You can create creative custom phrases to activate Scenes and panel arming.

Ex: Say “Hey Siri, it’s bedtime” to turn off the lights, turn on the night light, and turn on the sound machine to prepare the kids for story time.

Combine voice shortcuts with commands from other apps

But wait, there’s more! Using the Shortcuts App from Apple, you can create more intricate scenes/actions involving and other apps/functions.

Example: Say “Hey Siri, goodnight” to turn off all the lights in the house, set your iPhone to do not disturb until morning, set your alarm for work, lock all the doors in the house, and arm the system.

To integrate with the Shortcuts app:

  1. Log into the Customer app.
  2. Tap Menu.
  3. Tap App Settings.
  4. Tap Siri Shortcuts.
  5. Tap the Share Activity with Siri toggle to the ON position.

With Share Activity enabled, you can now integrate shortcuts with those created in the Shortcuts App.


If Siri shortcuts are not functioning properly, the following steps should be used:

  • Restart the device.
  • Turn Siri off and then turn back on after a brief wait.
  • Change Siri to a different language, then switch back after a short amount of time.
  • Re-record the shortcut phrase or edit the shortcut.
  • Delete the shortcut and recreate it.
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Additional considerations

To perform secure actions, the iOS device must have an unlock mechanism (e.g., passcode, Touch ID, etc.) set up and the device must be unlocked when performing secured actions using Siri shortcuts.

Secure actions include:

  • Disarming the system
  • Unlocking Z-Wave locks
  • Running scenes
    • Since scenes can include an arming command and there is no way for Siri to determine this, scenes require the phone to be unlocked.

Note : Arming the system away/stay and locking a door lock does not require the iOS device to be unlocked.

Available Siri shortcut options

  • Create the custom voice shortcuts for any of the following actions:
    • Run a Scene.
      • Scenes can include locks, lights, thermostats, etc.
    • Turn lights on/off and dim individual lights and light groups.
    • Arm/Disarm the security system.
    • Lock/Unlock Z-Wave locks.
    • View live video.
  • Set up and manage the voice shortcuts using the Customer app:
    • Choose as many unique phrases as desired to trigger a given action.
    • Choose if Siri is available from the lock screen.

Note : Secure actions (i.e., scenes and disarm) require the phone to be unlocked.

  • Choose the exact phrase Siri says back to the user to confirm an action was successfully completed.
  • Create different voice shortcuts for each property linked to the customer login. This avoids the possibility of unintentionally turning off the lights at a vacation home instead of the user’s main property.