Resetting a video device to its factory defaults removes all programming from the device. You will need to remove the VDB750 from the Alarm.com account, then re-add, after factory resetting the camera.
Important: Wait at least two minutes for the video device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on.
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Press and hold the doorbell button for at least 45-50 seconds until the LED starts blinking red and green.
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Wait for the device to reboot.
You will need to remove the VDB750 from the Alarm.com account, then re-add, after factory resetting the camera.
More information on installation and use of the VDB750 camera can be found here: