Cannot reset ADC-VDB750

[tyler (Tyler G)]

I would try factory resetting the VDB750 if you have not already done so. Steps on how to do this can be found here:

How To Factory reset an ADC-VDB750 to its default settings

Resetting a video device to its factory defaults removes all programming from the device. You will need to remove the VDB750 from the Alarm.com account, then re-add, after factory resetting the camera. Important: Wait at least two minutes for the video device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on. Press and hold the doorbell button for at least 45-50 seconds until the LED starts blinking red and green. W…

If the VDB750 is off at this time, repower it then let it boot up for 2 full minutes before attempting the Factory Reset.

After the Reset, run through the pairing procedures, any change?

Alarm.com Video Doorbell ADC-VDB750

Connect the ADC-VDB750 to the network AP Mode (recommended) Verify that device boots (flashing red LED) to AP mode (flashing white LED). If the LED is not white after two minutes, hold down the doorbell button and release when the LED begins to blink white (about 35 seconds). On an Internet-enabled device, connect to the Wi-Fi network ADC-VDB750 (XX:XX:XX) where XX:XX:XX is the last six characters of the ADC-VDB750’s MAC address, which is located on the device or on the packaging. On the same d…