Alarm.com Video Doorbell ADC-VDB750

[tyler (Tyler G)]

Troubleshooting Guides for the VDB750 Video Doorbell

Factory reset an ADC-VDB750

How To Factory reset an ADC-VDB750 to its default settings

Resetting a video device to its factory defaults removes all programming from the device. You will need to remove the VDB750 from the Alarm.com account, then re-add, after factory resetting the camera. Important: Wait at least two minutes for the video device to power on fully before performing the following procedure. The factory reset might fail if the device is still powering on. Press and hold the doorbell button for at least 45-50 seconds until the LED starts blinking red and green. W…

The ADC-VDB750 detects too much or too little motion

The ADC-VDB750 detects too much or too little motion

Users can configure the ADC-VDB750’s motion detection settings to only capture what is important. Follow these guidelines to optimize motion detection. To adjust the sensitivity using the Alarm.com Website: Log into the Customer Website. Tap Video. Tap Settings Gear. Tap Recording Rules. Tap Edit Pencilon the desired rule. Using the Sensitivity slider, adjust the sensitivity up to increase the sensitivity or down to decrease the sensitivity. Tap Save. To adjust the sensitivity using the Cust…

The indoor chime does not make sound when a guest rings the ADC-VDB750

The indoor chime does not make sound when a guest rings the ADC-VDB750

If the ADC-VDB750 is not ringing the indoor chime when triggered, use the following steps to troubleshoot the behavior. Verify the original chime and doorbell button function properly Reconnect the original doorbell to the chime to test. Verify the installation meets the power and wiring requirements Power requirements AC transformer 16-24 VAC, 10-40VA (16VAC, 10VA recommended) DC transformer 15-24 VDC, 6-20W Recommended wire gauge 18-20 gauge wire (AWG) is recommended for all video…

Reconnect an ADC-VDB750 if the wireless network or router changes

Reconnect an ADC-VDB750 if the wireless network or router changes

If the ADC-VDB750 disconnects from the user’s network due to networking hardware replacement (e.g., a new router or access point) or Wi-Fi settings change, reconnect the device using AP mode or WPS. Reconnect the ADC-VDB750 to a wireless network Troubleshooting If there are issues connecting the Alarm.com Video Doorbell to the account, power cycle the camera by pressing and holding the main button for 40-45 seconds until the LED starts blinking yellow. After the camera reboots, try connectin…