tyler
(Tyler)
October 30, 2020, 3:33pm
3
Configure Alarm.com Places
Alarm.com’s Places feature allows users to be more connected to their home. With Places, you can automate home settings and initiate additional notifications based on the location of their iPhone or Android phone relative to their home, office, or any other Geo-Fence specified. To configure Places, follow the below steps.
Permission requirements
The following login permissions are able to configure the Places feature:
Master Control
Full Control
Custom with Notification Settings enabled
Enable Location Services
Enable Location Services
To configure Places, the customer needs to enable Location Services on one or more of their phones. To enable Location Services, the customer must use the Customer app.
To enable Location Services:
Log into the Customer app.
Tap Menu
Tap App Settings.
Tap Location Services.
Tap the Location Services toggle switch to enable it.
[Location_Services]
If asked, tap Turn On to turn on Location Services.
Location Services is now enabled for the device and appears as a Geo…
Create a Geo-Fence
Create a Geo-Fence
Once Geo-Devices are set up, a Geo-Fence is created. A Geo-Fence is a virtual geographic boundary used for Alarm.com Places. Geo-Fences can be created and edited using the Alarm.com Website or Mobile app.
To create a Geo-Fence using the Alarm.com Website:
Log into the Customer Website.
Click Settings.
Click Places.
In Manage Places, click Add a Fence.
The center of the fence defaults to the system’s installation address. To move the fence location, perform either of the f…
Edit a Geo-Fence
To edit a Geo-Fence using the Alarm.com Website:
Log into the Alarm.com Website.
Click Settings.
Click Places.
In Manage Places, click the desired Geo-Fence to edit.
To move the fence location, perform either of the following:
Click and drag the location marker on the map.
Enter a specific address in the Move fence location to field and click →
In the Fence Name field, enter a name for the Geo-Fence.
Note: The default Geo-Fence cannot be renamed or deleted.
To adjust the radius, either…
Delete a Geo-Fence
To delete a Geo-Fence using the Alarm.com Website:
Note: The default Geo-Fence cannot be renamed or deleted.
Log into the Customer Website.
Click Settings.
Click Places.
In Manage Places, click the name of the Geo-Fence to be deleted.
Click Trash Can Icon
Click Ok when prompted to confirm that you want to delete the Geo-Fence.
[Delete_a_Fence]
To delete a Geo-Fence using the Customer app:
Note: The default Geo-Fence cannot be renamed or deleted.
Log into the Customer app.
Tap Menu
Tap Pla…
Add Places Rules and Notifications
After enabling Geo-Devices, you can configure desired Places rules or notifications. Some examples of rules are arming reminders, thermostat override, and pausing video recording rules.
Important: If multiple Geo-Devices are selected, it will require the last of these devices to enter or exit the Geo-Fence before a rule is triggered or notification is sent.
To view rules and reminders available to a specific to your account:
Log into the Alarm.com Website.
Click Settings.
Click Places.
In Set…