Aladdin Connect by Genie and Over Head by OHD Anywhere through Alarm.com

How To
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Genie and Overhead Door - Integration Guide

Users can add Wi-Fi Genie and Overhead Door garage door openers to their Alarm.com systems and take full advantage of our smart automation and remote control features.

Requirements

  • Compatible mobile versions:
    • iOS device with firmware version 8.0+
    • Android device with firmware version 2.1+
    • Alarm.com mobile app version 4.10.4+
  • Current versions of the Aladdin Connect or OHD Anywhere mobile apps

Note: These apps are only required if integrating pre-installed hardware.

  • At least one Wi-Fi-enabled Genie or Overhead Door garage device
  • Surety Home or Surety Complete service plan.

Features

  • Remote control garage doors
  • Automate as part of rules, schedules, and Scenes
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Add the Genie or Overhead Door garage device using the Add Device Portal

Alarm.com Website Steps

  1. Log into the Alarm.com Website.
  2. Click Settings.
  3. Click Manage Devices.
  4. Click Add Device.
  5. Click Garage Door.
  6. Click Genie Aladdin Connect or Overhead Door OHD Anywhere.
  7. Click Next.
  8. Enter the email address and password associated with the Aladdin Connect or OHD Anywhere account, then click Sign In.
  9. Click Authorize.
  10. It may take several minutes before the device appears on the account.

Alarm.com Mobile App Steps

  1. Log into the Alarm.com mobile app.
  2. Tap !Menu.
  3. Tap Add Device.
  4. Tap Garage Door.
  5. Tap Genie Aladdin Connect or Overhead Door OHD Anywhere.
  6. Tap Next.
  7. Enter the email address and password associated with the Aladdin Connect or OHD Anywhere account, then tap Sign In.
  8. Tap Authorize.
  9. It may take several minutes before the device appears on the account.
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Troubleshooting

LED indicators

The status LED is located next to the blue Wi-Fi button on the garage door opener. This LED indicates the Wi-Fi connectivity status of the garage door opener.

LED pattern Status
Solid green Wi-Fi is connected
Flashing green Local network connection with local IP address, but no internet
Solid blue Wi-Fi setup is active
Solid red Wi-Fi is not connected

Factory reset a Genie Aladdin or OHD Anywhere Wi-Fi garage door opener

Important: Before factory resetting a Wi-Fi garage door opener, it must be deleted from the customer account. This must be done by your Alarm.com service provider first.

  1. Press and hold the blue Wi-Fi button until the device beeps twice and the LEDs flash and change colors.
  2. While the LEDs are flashing, press and hold the gray OTA button until the device beeps twice.
  3. When the status LED turns solid red, the reset is complete.

Find the correct serial number on the garage door opener

Through the enrollment process, the serial number will be requested. This refers to the iDCM serial number on the device.
OHD_and_Genie_Serial_Numbers

Change the Wi-Fi network settings of a Genie Aladdin or OHD Anywhere garage device

If your router is replaced or the Wi-Fi password is changed, the Wi-Fi network settings for the Genie Aladdin or OHD Anywhere garage devices will need to be re-configured.

  1. Locate the Wi-Fi button on the device.
  2. Press and hold the Wi-Fi button until the device beeps and the LED changes color.
  3. Connect your smartphone/tablet to the gdocntl Wi-Fi network.
  4. Open http://192.168.1.1 in your web browser and follow the on screen instructions to connect the device to a network.
  5. Verify the device is online.
    • Open and close the garage door twice from the wall button or car remote.
    • Verify that the device’s Wi-Fi LED is solid green.