Interesting. Sounds like this will require deeper troubleshooting with Surety/ADC. I’m sure it will get resolved, soon.
Definitely, a new card will pop up in the app and website, showing current, daily usage, and a dot indicating your daily average.
clicking on the water drop at the bottom, will give you a list of water sensors and their status, clicking on the right arrow, will give you the on/off control of the valve, plus more water sensors status and Sump Pump status. The same is true for the website interface.
There should be an “unexpected water activity” in your notifications list which will show the low, medium and high flow alerts AND in the automation, you can set it to turn off the valve if any of these conditions are met and/or set off the buzzer. You can enable this and test it out. For example, with the high flow, you’ll have to turn on all showers, flush all toilets and run a few faucets and within a 1 min, you’ll get a notification saying high flow detected, turning off your valve (this is AFTER you set up the notifications and automations). The same is true for the low flow, except, the low by default, detects ANY flow amount for at least 2 hours. All these conditions can be changed on the dealer end. Here are the default conditions for high, medium and low:
high - 1 min of 7.5 GPM or more
med- 40 min of 1 GPM or more (but < 7.5 GPM)
low - 2 hours of any flow (but < 1 GPM)
Temp (LED will flash if the temp goes above or below these numbers):
Low: 4 oC
Unfortunately, only your dealer can give you detailed reports.