Transfer service and add new Qolsys 4 panel

[jwcsurety (Jason)]

If you are swapping your panel on your Surety account there is a backup and restore option between certain panel types. The IQ Panel 2 can be restored to an IQ Panel 4, however your IQ Panel 2 would need to be firmware 2.6.0+ for it to be available. It looks like your panel would need to be updated first.

Steps to upgrade the firmware on an IQ Panel 2 are linked below:

Qolsys IQ Panel 2 Firmware Release Information

IQ PANEL 2 & 2 PLUS - 2.8.1 SOFTWARE UPDATE New Features: • New Setting for PowerG Outdoor Siren (Activation/Comfort LED) allowing the siren’s LED to stay on continuously. • Added a new setting for Force Arming - if a sensor is open during arming, and Force Arm is enabled, if/when the sensor is restored, after arming is completed, it will become armed along with the rest of the system. Fixes/Improvements: • Added a critical update relating to recovery of cellular connectivity in certain cas…

The backup restore process is described here:

Backup and Restore Process for Qolsys Brand Panels (IQ Panel Gen 1, IQ Panel 2, IQ Panel 4

This guide covers the process of swapping from an older Qolsys brand panel to a newer one. This process requires your current panel to be communicating with Alarm.com so a backup can be run. Caution: For Surety subscribers, do not swap to your new panel via System Manager. This will overwrite the backup and will require manual programming of the new panel. What can be Backed up and Restored? Because the architecture is similar between the different models, it is possible to have a backup of…