I have a Vivint system that was installed almost 5 years ago when their SkyControl Panel was fairly new. My understanding is that their panel is locked down and won’t work with any other providers, but I am pretty sure that all of the sensors and components (DW10 & DW20R door sensors, CT100 thermostats, SMKT3 alarms, PIR1 motion sensor, etc.) should be compatible with another 2GIG panel like the GC3.
Does anyone have experience switching from Vivint under this configuration to another Alarm.com provider like Surety, and did everything work properly? Should I be able to just buy a GC3 panel and the cellular module to get back up and running if I decide to cancel my Vivint service?
I also have a couple of cameras (ADC-V520IR) that I don’t use much or need to keep, but I read in another thread by @nakapako about needing to deactivate the Alarm.com account in order to transfer to another one. Since mine are controlled through Vivint, would that be done automatically when I cancel, or is that something I have to get done before I cancel and switch (and what’s the process for that)?
Thanks for any info related to this. Also, what do current users think of Surety? It seems promising so far, but I haven’t run across a lot of recent reviews yet.