Run a hard drive check on a Stream Video Recorder (SVR)

How To
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The Drive Care feature allows users to run a diagnostic to check for hard drive issues using the customer website.

Caution : This test can take several hours to complete and may interrupt the SVR’s recording. Only run this if there are issues occurring with the SVR.

To run a hard drive check:

  1. Log into the Alarm.com Website.

  2. Click Video.

  3. Click Settings.

  4. Using the Video Device dropdown menu, select the desired SVR.

  5. Click Drive Care.

  6. Click Run a Hard Drive Check. A progress bar will appear, and the Run a Hard Drive Check button will be replaced with a Cancel Hard Drive Check button.
    Hard_Drive_Check_progress

  7. Once the check is finished, follow the on-screen instructions to address any issues found.