It looks like it hasn’t been responding since December 20th. Did anything happen then that might impact it? Like moving it’s location?
It doesn’t look like it’s communicating by Wi-Fi either. Do you have it connected to Wi-Fi? If not, please connect it to Wi-Fi.
One thing you might try is upgrading to the latest IQ Panel 2 software, 2.8.1.
As it says in the instructions, you would need to first upgrade to 2.5.3 and then you can upgrade to 2.8.1.