Qolsys IQ Panel 4 Firmware Release Information

IQ Panel 4/IQ4 HUB/IQ4 NS - 4.5.1 SOFTWARE UPDATE

Fixes/Improvements:

  • Added support for a Settle Delay Timer at the end of exit delay, to allow devices to restore at time of arming. (UK Feature) (NEW).
  • Increased panel and Alarm.com support for PowerG PIR Cameras to 20 devices up from 10 devices.
  • Corrected an issue where PG automation device command buffers could artificially be inflated.
  • Corrected an issue where IQ4 panels with IQ Hardwire PowerG Modules that updated to v4.5.0 could have their programming change (TSB # 240729).

Update Instructions:

Compatibility Note: Your IQ Panel must be on software version 4.4.0 or higher and connected to WiFi to install this updated wirelessly. For any Panels below 4.4.0 – please review the software update instructions located at SOFTWARE DOWNLOADS - Qolsys

  1. Swipe down from the top of the screen and touch “Settings"
  2. Touch “Advanced Settings”
  3. Enter a valid installer code (default is 1111)
  4. Touch “Upgrade Software”
  5. Touch “Patch Tag” and enter the patch iqpanel4.5.1 then touch OK
  6. Touch “Upgrade Using Network” (Panel must be connected to Wi-Fi). Update will download and install
  7. Once complete touch “OK” to reboot the Panel. DO NOT TOUCH THE SCREEN. The update process will take approximately 5 minutes. After the Panel reboots the home screen will appear and the LED will turn green

Issue with POWERG PIR CAMERAS - IQ PANEL 4, IQ4 HUB, IQ4NS - 4.5.1

If you utilize PowerG PIR Cameras, it is recommended to not update panel firmware to v4.5.1.

Overview:
We have recently discovered that IQ Panel 4, IQ4 Hub and IQ4NS panels utilizing PowerG PIR Cameras
(PGx934(P), NEXT CAM PG2, NEXT CAM K9-85 PG2, BW-IRC, BW-IPC, PGx944, TOWER CAM PG2, BW-ODC, PGPx934P, NEXT CAM P8Mx), and that have upgraded the panel firmware to v4.5.1, may encounter an issue where PowerG PIR Cameras are draining the batteries at a higher-than-expected rate. If you utilize PowerG PIR Cameras, it is recommended to not update panel firmware to v4.5.1.

Interim Resolution:
If you are experiencing this issue, the following should be done:
• Arm the system to Away. Wait 30 seconds. Disarm the system.
• Assign ALL PowerG PIR Cameras on the system to Away Groups only (17, 20, 25 or 44). Do not use Stay or Night arm Groups.
• Change the Settle Delay Timer to Zero (0) seconds.
• These settings may be changed remotely from Alarm.com

Resolution:
This issue will be addressed in an upcoming firmware release

3 Likes