IQ Panel 4/IQ4 HUB/IQ4 NS - 4.5.1 SOFTWARE UPDATE
Fixes/Improvements:
- Added support for a Settle Delay Timer at the end of exit delay, to allow devices to restore at time of arming. (UK Feature) (NEW).
- Increased panel and Alarm.com support for PowerG PIR Cameras to 20 devices up from 10 devices.
- Corrected an issue where PG automation device command buffers could artificially be inflated.
- Corrected an issue where IQ4 panels with IQ Hardwire PowerG Modules that updated to v4.5.0 could have their programming change (TSB # 240729).
Update Instructions:
Compatibility Note: Your IQ Panel must be on software version 4.4.0 or higher and connected to WiFi to install this updated wirelessly. For any Panels below 4.4.0 – please review the software update instructions located at SOFTWARE DOWNLOADS - Qolsys
- Swipe down from the top of the screen and touch “Settings"
- Touch “Advanced Settings”
- Enter a valid installer code (default is 1111)
- Touch “Upgrade Software”
- Touch “Patch Tag” and enter the patch iqpanel4.5.1 then touch OK
- Touch “Upgrade Using Network” (Panel must be connected to Wi-Fi). Update will download and install
- Once complete touch “OK” to reboot the Panel. DO NOT TOUCH THE SCREEN. The update process will take approximately 5 minutes. After the Panel reboots the home screen will appear and the LED will turn green
Issue with POWERG PIR CAMERAS - IQ PANEL 4, IQ4 HUB, IQ4NS - 4.5.1
If you utilize PowerG PIR Cameras, it is recommended to not update panel firmware to v4.5.1.
Overview:
We have recently discovered that IQ Panel 4, IQ4 Hub and IQ4NS panels utilizing PowerG PIR Cameras
(PGx934(P), NEXT CAM PG2, NEXT CAM K9-85 PG2, BW-IRC, BW-IPC, PGx944, TOWER CAM PG2, BW-ODC, PGPx934P, NEXT CAM P8Mx), and that have upgraded the panel firmware to v4.5.1, may encounter an issue where PowerG PIR Cameras are draining the batteries at a higher-than-expected rate. If you utilize PowerG PIR Cameras, it is recommended to not update panel firmware to v4.5.1.
Interim Resolution:
If you are experiencing this issue, the following should be done:
• Arm the system to Away. Wait 30 seconds. Disarm the system.
• Assign ALL PowerG PIR Cameras on the system to Away Groups only (17, 20, 25 or 44). Do not use Stay or Night arm Groups.
• Change the Settle Delay Timer to Zero (0) seconds.
• These settings may be changed remotely from Alarm.com
Resolution:
This issue will be addressed in an upcoming firmware release