jwcsurety
September 21, 2023, 7:17pm
2
Similar behavior has been reported previously, and unfortunately troubleshooting has not usually produced results. If you cannot get the panel to boot after an extended power down, it is likely an unrecoverable failure.
Hello,
I have a IQ2+ panel that I bought 2 years ago that worked great for the first year and a half, but is now having problems. It started with the screen just turning black one night (while armed still showing a red LED) but unresponsive. I was able to power down the unit, but when powered back up the screen was fuzzy, dim, and double imaged. It would work, but after about 2 weeks it went black again and I would get a message that the panel was offline. I can reset it by powering it down…
Hi SuretyDIY,
I believe last night that my Qolsys IQ 2 alarm panel died. I have been unable to revive it thus far, although I haven’t yet dismounted from the wall and pulled the internal battery. It was functioning fine, I wet to the panel to turn on two zwave outlets, and when I turned back around the screen was dark and it’s been completely unresponsive ever since.
I just wanted to check to see if you had any suggestions for troubleshooting. If not, I’ll go ahead and order a new panel and…
My panel went black last night. I noticed when my I went to remote disarm the alarm via the app and nothing happened.
Upon seeing the panel was black (with no blinking lights) I held the power button to reboot. The screen is trying to get color and now the green light just blinks. I removed the panel from the wall and unplugged, which did nothing. Ive held the button power button down to no avail as well.
I have ample wifi coverage, plenty of cell coverage. The only thing different I did was u…
Try to power off the system completely for a couple hours, then try booting up. If nothing at first, try holding the side button for about 30 seconds to reboot.
Do you have the version of the IQ Panel 2 that uses the 5.5VDC transformer or 7VDC?