PowerG sensor malfunction

Support
,
1

I have 1 PowerG sensor on my system reporting a malfunction. I run all the tests and it shows strong signal. I replaced batteries and no change. I now removed the sensor from my iq4 panel and the system is still showing the sensor as malfunctioned even though its removed. I would like to re-add, but what should my next steps be?

2

Happy to help! Looking at your account I think I see the issue. The device that is reporting malfunction is a Z-wave device, not a PowerG sensor.

It looks like a PowerG sensor was deleted that had the same name as the Z-wave light that is showing a malfunction.

To troubleshoot a Z-wave device, use the guide below:

You can pair that PowerG sensor back into the panel using the guide below:

3

UGHH, I didnt even pick up on that.. Thank you.. Ill re-add the power g sensor, and work on the zwave switch and ultimatly rename that to avoid future confusion. Thank you for the help.

4

Always happy to help out! Let us know if you have any issues getting the Z-wave switch malfunction resolved.