A clarification: we do not have a contract with Skybell. Skybell is integrated with Alarm.com.
ADC support typically would handle issues related to use of the Skybell with Alarm.com, however we did reach out to Skybell for more info. They report that there is an advanced setup option in the Skybell app which you can use to set a static IP on the device. You wouldn’t be using the Skybell app to connect however.
The test I am describing is manually setting the IP in the router settings. I’ve taken a look at the manual and it looks like the Pace device does not even support address reservation by MAC address (this is kind of shocking). So that test is actually out.
Luckily there should be another work-around. When setting up the Skybell in the ADC App, after selecting the Wifi network you want to connect it to, select Manual at the top (instead of auto). Then you can manually assign a static IP directly to the Skybell.
Select an unused IP address. DHCP usually assigns lowest first, so just use something like 192.168.1.250
If the router is at standard default values the rest can be:
Subnet mask: 255.255.255.0
Gateway: 192.168.1.254
DNS1: 8.8.8.8
DNS2 8.8.4.4