Hi my partner and I have new ish iPhones and both had proximity working, and then slowly (at different times) they both seem to have lost that capability.
Maybe a different issue, but I also noticed when I go to Manage Devices on the web app, 1 phone (mine shows as “Bluetooth Device” with Status listed “N/A”) and my partner’s shows slightly different as just “Bluetooth” with status OK.
I have removed and reconnected - actually I had trouble “finding” the phone doing that once… maybe the panel needs an update?
The phones are iPhone 12 & 13 or 13 & 14, not sure. But latest iOS always.
First noticed several months ago… Maybe January for my phone and Feb for my partner’s
Oh interesting - that sounds like the process I went through to connect… took several times and never seemed right (my phone is a 14 regular). I did just delete it and reconnected easily. I’ll try out the proximity in a bit. I deleted my partner’s phone and will try re-adding. They have an iPhone 13, running 16.4.1(a)