How To Use Wellness Activity in Alarm.com

What is Wellness Activity and how does it work?

A complete 24/7 safety net. Alarm.com Wellness offers a secure and cost-effective option for independent living with safety, security, and comfort.

Wellness offers the ability to closely monitor the activity in a location so that you can know exactly what is happening at all times. Understand your family member’s activity patterns and get an alert if it’s out of the ordinary, such as leaving the house at odd hours, as well as checking on your loved one to ensure they are getting up and about.

What is needed?

Wellness is an additional feature that can be added to your existing Surety account via the System Manager tab located in your Surety account dashboard.

Alarm.com Wellness relies on the Sensor Activity Monitoring (SAM) of the security panel, making it possible to use any Alarm.com compatible panel.

While Wellness itself is compatible with any Alarm.com compatible security panel, peripherals such as the Large Panic Button and Bed Mat are not compatible with all panels. Below are panels compatible with those Wellness devices:

Large Panic Button
  • 2GIG GoControl 2
  • DSC Impassa
  • Interlogix Simon XT panel v1.2 or higher - Module firmware v144 and higher
  • Interlogix Simon XTi - Module firmware v144 and higher
  • Qolsys IQ Panel
  • Qolsys IQ Panel 2 / IQ Panel 2 Plus
Bed Mat
  • 2GIG GoControl 2
  • DSC Impassa
  • Interlogix Simon XT panel v1.2 or higher - Module firmware v144 and higher
  • Interlogix Simon XTi - Module firmware v144 and higher
  • Qolsys IQ Panel
  • Qolsys IQ Panel 2 / IQ Panel 2 Plus

Overview

Below is what the activity view on the website looks like. Users can also use the mobile app to see a similar breakdown of the activity.

Once enabled, you can view Wellness Activity by:

  1. Log into the Alarm.com Website.

  2. In the menu on the left, click Activity .

  1. Click Wellness .

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Wellness Activity

Activity by Sensor View

Activity by Sensor view is selected by clicking the Select a View dropdown menu and selecting Activity by Sensor .


This page displays a 24-hour timeline of the user activity, especially Motion Detector activation and occupancy sensor activity.

  • A blue line indicates a sensor is activated. Hovering the mouse over the blue line gives the specific time window of the activation event.
  • A yellow line indicates that a sensor alert (notification) was sent.
  • A red line indicates that an emergency button was pressed and an alarm was activated.

The status box next to each sensor updates in real-time to show the current status of the sensor.

Activity by Rooms View

Activity by Rooms view is selected by clicking the Select a View dropdown menu and selecting Activity by Rooms .

You can toggle between Activity by Sensor and Activity by Rooms by using the Select a View dropdown menu in the left hand corner. Switching to Activity by Room changes the page to what is shown above.

This allows you to get a room-by-room report on the usage and day-to-day activities of the user in the home, allowing for a greater degree of awareness and peace of mind.

What are Wellness Behaviors?

Wellness behaviors allow you to see the trends of the activity being monitored in the home. This way you can determine patterns and quickly discern if something is wrong or not.

To view the Wellness page:

  1. Log into the Alarm.com account.
  2. Click Activity .
  3. Click Wellness .

The option to choose between Activity or Behavior views becomes available after the selecting Wellness display preferences during the initial setup.

Behaviors view

To change to the Behaviors view, use the Select a View dropdown menu and select View Behaviors .

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In addition to the activities view, Alarm.com will keep track of events over time and create averages that are displayed on the Behaviors page. These averages allow Alarm.com to compare the activity of a single day with a standard activity pattern. If the users behavior falls outside of the average, it will be noted in yellow or red on this chart. This will help to identify variations in sleep, movement or restroom visits that could indicate a decline in user health.

Trends view

To change to the Trends view, use the Select a View dropdown menu and select View Trends .

The trends view allows you to see the typical high and low points throughout the day for each sensor. This allows you to see what is normal activity and what might be abnormal activity.