Surety provides service for all Alarm.com compatible alarm systems, including the Qolsys IQ Panel 2/2+ and the IQ Panel 4
With an unregistered, Alarm.com compatible, 4G LTE module you would only need to activate your system by purchasing a service plan and following our setup steps. This process can take as little as 5 minutes!
If you purchased a new IQ Panel 4 or IQ4 Hub from Surety, use this guide to get started.
Otherwise, go here to check that your panel can be monitored by Surety.
What if I have a Qolsys IQ Panel (Generation 1) or my Module is Registered?
If you currently have service with another dealer, you won’t be able to activate service with Surety until your 4G LTE module is no longer linked to an active Alarm.com account. Modules are typically unregistered during the account cancellation process.
If you have the original Qolsys IQ Panel Gen 1 it would need to be replaced. As of June 2019, Alarm.com will no longer allow new accounts to be created using 3G due to the impending 3G sunset. All Qolsys IQ Gen 1 panels were sold with 3G modules only.
The good news is that the IQ Panel 4 sold through Surety uses a 4G LTE communicator and the same legacy 319.5 MHz sensor radio, so all existing sensors (with the exception of Alarm.com Image Sensors and the original IQ secondary panel) can be easily paired with the IQ Panel 4.
With the IQ Panel 4, you’ll gain access to optional exclusive features such as:
Power G sensor compatibility, for powerful encryption and extreme range
Stream Alarm.com video cameras to your panel screen
Answer video doorbell calls through your panel
Use advanced Z-wave diagnostics to build the best possible network
