How to get started using Surety with a Qolsys IQ Panel 2+ or IQ Panel 4

Getting Started

Surety provides service for all compatible alarm systems, including the Qolsys IQ Panel 2/2+ and the IQ Panel 4

With an unregistered, compatible, 4G LTE module you would only need to activate your system by purchasing a service plan and following our setup steps. This process can take as little as 5 minutes!

Click here to get started!

What if I have a Qolsys IQ Panel (Generation 1) or my Module is Registered?

If you currently have service with another dealer, you won’t be able to activate service with Surety until your 4G LTE module is no longer linked to an active account. Modules are typically unregistered during the account cancellation process.


If you have the original Qolsys IQ Panel Gen 1 it would need to be replaced. As of June 2019, will no longer allow new accounts to be created using 3G due to the impending 3G sunset. All Qolsys IQ Gen 1 panels were sold with 3G modules only.

The good news is that the IQ Panel 4 sold through Surety uses a 4G LTE communicator and the same legacy 319.5 MHz sensor radio, so all existing sensors (with the exception of Image Sensors and the original IQ secondary panel) can be easily paired with the IQ Panel 4.

With the IQ Panel 4, you’ll gain access to optional exclusive features such as:

  • Power G sensor compatibility, for powerful encryption and extreme range
  • Stream video cameras to your panel screen
  • Answer video doorbell calls through your panel
  • Use advanced Z-wave diagnostics to build the best possible network