How to get started using Surety with a 2GIG GC2 Go!control


Getting Started

Surety provides service for all compatible alarm systems, including the 2GIG GC2 (Go!Control).

With an unregistered, compatible, 4G LTE module you would only need to activate your system by purchasing a service plan and following our setup steps. This process can take as little as 5 minutes!

Click here to get started!

What if I Need a New Module or my Module is Registered?

If you currently have service with another dealer, you won’t be able to activate service with Surety until your 4G LTE module is no longer linked to an active account. Modules are typically unregistered during the account cancellation process.

If you have a 3G module it would need to be replaced with a 4G LTE module. As of June 2019, will no longer allow new accounts to be created using 3G due to the impending 3G sunset.

Should you need a new compatible module, we have you covered. In many cases, your panel will need a firmware update (1.19+) in order to be compatible with the module. That’s why we offer the Switch to Surety Kit which contains the module, service, and an optional 2GIG USB Update Cable so you can locally update your panel’s firmware (via PC).

Can I Upgrade My Panel?

If you are instead looking to upgrade your system, there would be a couple good options.

The IQ Panel 4 345Mhz version (IQP4003) uses a 4G LTE communicator and a legacy 345Mhz sensor radio, so existing wireless sensors (with the exception of Image Sensors) would be compatible.

With the IQ Panel 4 345Mhz version, you’ll gain access to optional exclusive features such as:

  • Power G sensor compatibility, for powerful encryption and extreme range
  • Stream video cameras to your panel screen
  • Answer video doorbell calls through your panel
  • Use advanced Z-wave diagnostics to build the best possible network

While we do not carry it at this time, the 2GIG brand EDGE panel can use legacy 345MHz sensors as well.