Hi – I’m almost certain my current Qolsys IQ2 panel is dead. I assume the recommendation is a IQ4? Are there any special instructions for the replacement? Or is it a complete reset.
Yep, the IQ Panel 4 would be the recommended replacement, the IQ Panel 2 is discontinued.
The link in the above response describes the backup restore process. An automatic backup is available for us to send if you would like to try the restore process once a new panel is obtained. Send us a private message when ready to swap.
This is usually a result of the battery not having enough charge. A guide to resolving the panel not booting up, with the things to look for is linked below: