Guidance on panel swap

Hi – I’m almost certain my current Qolsys IQ2 panel is dead. I assume the recommendation is a IQ4? Are there any special instructions for the replacement? Or is it a complete reset.

You can backup/restore the sensors and settings but you’ll have to reinstall all the z-wave stuff.

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Yep, the IQ Panel 4 would be the recommended replacement, the IQ Panel 2 is discontinued.

The link in the above response describes the backup restore process. An automatic backup is available for us to send if you would like to try the restore process once a new panel is obtained. Send us a private message when ready to swap.

Thanks.

My old panel was kaput so I just purchased a new Panel 4 and updated the IMEI in the system.

Here’s the rub, I can’t get the new panel to boot. Green light come on for a bit, following by blue lights blinking, and the pattern repeats.

Thoughts?

This is usually a result of the battery not having enough charge. A guide to resolving the panel not booting up, with the things to look for is linked below:

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Thank you! I got it solved. I was being an idiot. The battery on the panel wasn’t plugged in.