Getting Started With Video Service Through Alarm.com

[tyler (Tyler G)]

Troubleshooting

How to Factory Reset Alarm.com Cameras

How to Factory Reset Alarm.com Compatible Cameras

In order to solve your camera woes, sometimes you need to factory reset them. Below a a brief guide on how to factory reset each Alarm.com camera: Keep in mind that it is recommended that the cameras be powered on for at least 2 minutes before trying to factory reset. If the factory reset is attempted immediately after power up it will not work as the camera will still be rebooting. After performing a factory reset, it is strongly recommended to leave the camera alone and plugged into power f…

How To Reconnect a Camera to the network After router, equipment, or Wi-Fi settings change

How To Reconnect a Camera to the network After router, equipment, or Wi-Fi settings change

If a you get a new router or you change your Wi-Fi credentials (i.e., network name or password), you will need to reconfigure the video device locally to connect to the new network. Most cameras follow the below steps, with some notable exceptions: For the ADC-VDB770 Video Doorbell follow these steps here. For the SkyBell Video Doorbell follow these steps here. For the ADC-VDB750 follow these steps here There are multiple methods available to restore communication without the need to delete …

How To Change the Wi-Fi network settings of an Alarm.com video device

How To Change the Wi-Fi network settings of an Alarm.com video device

Video device wireless network settings can be changed if necessary. Note: These settings can only be changed if the video device is connected to power and is currently connected to the internet. For more information, see Reconnect a camera to a wireless network if the router, equipment, or Wi-Fi settings change To change a video device’s Wi-Fi settings using the Customer Website: Log into the Alarm.com Website. Click Video . Click Settings . In the Video Device dropdown menu, select the vid…

How To Adjust and Troubleshoot the motion sensitivity of the SkyBell Doorbell Camera

How To Adjust and Troubleshoot the motion sensitivity of the SkyBell Doorbell Camera

SkyBell Doorbell Cameras use passive infrared (PIR) and camera-based sensor triggers to determine when a clip is recorded. After a recording is triggered, it takes up to 20 seconds for the motion sensor to reset itself. The SkyBell Doorbell Camera’s sensitivity to motion may be changed using the Alarm.com Website or mobile app. The SkyBell Doorbell Camera’s motion detection range is approximately 8 feet at the highest sensitivity and incrementally lower on lower settings. The camera must detec…