Ecolink Garage Door Not Pairing

[ryan.boder (Ryan)]

To enroll with SmartStart, were you doing it like this?

How To Enroll Z-Wave Devices with SmartStart on IQ Panel

[Z-Wave SmartStart QR Code ZEN37] SmartStart is the QR code enrollment method for Z-Wave devices. Here we cover SmartStart enrollment on the Qolsys IQ Panel 4 and IQ Panel 5. It uses the device’s S2 security key (encoded in the QR code) to securely pair the device, and it’s simpler than traditional inclusion since each device joins automatically once powered on within range. Important: SmartStart enrollment is required to enroll a Z-Wave device in Long Range (Z-Wave LR) mode. A device that…

There is a trick in there for scanning the QR code. It often doesn’t work scanning it directly from the panel.

Having trouble with QR code enrolling Z-Wave device with SmartStart

I’m trying to enroll a Z-Wave Long Range device in my IQ Panel using SmartStart. The panel camera can’t read the QR code. What should I do? This is a common problem using SmartStart enrollment with IQ Panels. There is a trick you can use to work around it. Take a close up picture of the QR code with your phone or mobile device. Open the pic on your phone screen and zoom it as big as possible while it still fits on the screen. Hold the image on your phone up the IQ Panel camera and use that …