Hi,
I have two Chamberlain garage door openers which have been connected to my home WiFi network. I have been able to control them with the Alarm.com app and my qolsys controller that I got thru Surety.
I’ve installed a new WiFi network in my house so I want to move the garage door openers to the new network. But, I’m having difficulty.
1st and foremost I’ve followed this tutorial… How To Set up a LiftMaster/Chamberlain Wi-Fi Garage Door Opener
I deleted the old WiFi network connection by holding the rectangular button between the triangle in for approximately 8 seconds… first there was a solitary beep, then 6 seconds later there were 3 beeps. I then pressed the yellow circle button a couple times to turn on the Chamberlain WiFi network. The rectangle flashes blue. I went to my phone WiFi settings and saw the corresponding MyQ network. I connected the phone to it and accepted that it has no Internet connection. I then tapped the link to https://setup.myqdevice.com/ but it says “This site cannot be reached”.
My WiFi settings show I am connected to the correct garage door opener. When the phone connects to the garage door MyQ WiFi signal the blue flashing light becomes solid blue. I’ve tried resetting the WiFi network connection within the garage door opener several times. I unplugged and replugged in the power cord. The A.com app now shows the main garage door opener that I’ve been working on as offline.
At this point I’m not sure what else to do. This same thing happens with both garage door openers so it’s likely something I’m doing wrong, but I swear I’m following the tutorial correctly. Any advice would be greatly appreciated.
Edit: the browser says “this site cannot be reached” when I’m on the MyQ WiFi signal and the blue light is steady. I understand there’s no Internet signal because I’m connected to the MyQ WiFi signal, but that’s the way it’s supposed to be (I think). Btw I have T-Mobile data turned off and I was able to connect to my Rainbird controller in the same fashion so I don’t understand why either garage door opener won’t connect.
Edit2: I tried connecting to the the garage door opener internal WiFi network with my iPad. It connected to it, and of course there was no Internet connection, and it still wouldn’t connect to https://setup.myqdevice.com/. The screen stayed black. I suspect maybe the two garage door openers need to be removed from my A.com account. I tried logging into the actual website to remove the two devices but I could not find that option.