All of my z-wave devices failed at one time about 2 weeks ago. I have been trying to get them rejoined, checked their batteries, etc, but they are all still in failure mode on my IQ panel.
Anyone have any ideas?
Currently there are no Z-wave devices on your panel. Are they reporting in panel programming?
If not, , all Z-Wave devices will need to be added back in to programming manually.
To do so, each device will need to be Cleared, then Added. Once all devices have been added and they are in their installation locations, run a Z-Wave Network Rediscovery.
I feel stupid. I forgot they aren’t z-wave sensors. It is a bunch of S-line security sensors. So they show up on the panel under devices as Failed. Sorry for the confusion.
It looks like it is roughly half of the sensors reporting offline malfunction at this time. Oddly of the ones showing malfunction, they all show the same start time. I wouldn’t expect that from a selection of wireless sensors.
Are these zones wired through a translator or are they all wireless sensors?
If they are all individual wireless sensors, it is definitely strange The first thing I would do is update firmware. Steps are found in the link below. You will need to update incrementally. Update to 4.3.0 first, then 4.4.2 Any change after?
That was the trick. It hadn’t dawned on me that the only failed sensors were the ones running through the translator. Something had happened to the power on the translator. Once I sorted that out, everything started working again.
I did upgrade the firmware as well.
Thanks for your help.
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