If the ADC-VDB750 disconnects from the user’s network due to networking hardware replacement (e.g., a new router or access point) or Wi-Fi settings change, reconnect the device using AP mode or WPS.
Reconnect the ADC-VDB750 to a wireless network
Troubleshooting
- If there are issues connecting the Alarm.com Video Doorbell to the account, power cycle the camera by pressing and holding the main button for 40-45 seconds until the LED starts blinking yellow. After the camera reboots, try connecting again.
- If possible, power cycle the networking device that the camera is connected to, or move the camera closer to the networking device.
- If issues persist, factory reset the Alarm.com Video Doorbell by pressing and holding the main button for at least 45-50 seconds until the LED starts blinking red and green. The camera will reboot with factory defaults.
Important If the camera was previously installed onto a customer account, it will need to be deleted before it can be installed again.
More information on how to install and use the VDB750 can be found here: