ADC-VDB770 LED Troubleshooting Guide

Below are the various potential LED conditions and what they indicate on your ADC-VDB770. You will see a variety of these during normal setup and operation:

  • Solid red - No local or Internet connection

  • Blinking red - Power on, camera booting

  • Solid green - Connected to Alarm.com

  • Blinking green - Local network connection

  • Double-blinking blue - Unable to ring indoor chime

  • Blinking blue - WPS mode (press and hold button for 30-35s)

  • Blinking white - Wi-Fi Access point mode (press and hold button for 34-45s)

  • Blinking yellow - Camera power cycling (press and hold button for 40-45s)

  • Alternating red & green - Camera resetting to factory default (press and hold button for >45-50s)

Troubleshooting

  1. If there are issues connecting the Video Doorbell to the account, power cycle the camera by holding down the doorbell button until the LED starts blinking yellow (~40-45s) and then releasing the button. After the device reboots, try connecting again.

  2. If issues persist, factory reset the Video Doorbell by pressing and holding the doorbell button until the LED starts blinking red and green (~45-50s). The device will reboot with factory defaults.

Important: If the device was previously installed to an Alarm.com account, it will need to be deleted before it can be installed again.

If the mounting bracket needs to be replaced with a different angled variety to improve the field of view, uninstall the backplate, replace the mounting bracket (while leaving the wires connected), and reinstall the backplate to the new mounting bracket.

Replace-Mounting-Bracket