ZWave or 2GIG still compatible?

[jwcsurety (Jason)]

There are a couple things to look at in this circumstance. First check the model number of the sensors.

2GIG sensors that are compatible with a 345Mhz version of the IQ Panel are the standard models.

Examples are DW10, DW20R, PIR1-345.

Vivint used those with the 2GIG GC2 panels. Subsequent panels used proprietary models which could not be reused.

Examples of proprietary models are DW11, DW21R, PIR2-345

In addition, you would need a 345Mhz version of the IQ Panel. Looking at your active subscription it is linked to a 319.5Mhz IQ Panel. That panel wouldn’t be compatible with 2GIG sensors.

It would be compatible with Z-wave devices. Old Z-wave devices would still need the clear device operation to be run first to clear any old network data saved within each device. Steps to do this are in the link below, follow the remove device steps first for each Z-wave device.

How To Add/Remove Z-wave device and run a Network Rediscovery with Qolsys IQ Panel 2/2+ and IQ Panel 4

This guide covers the various Z-Wave pairing processes with the Qolsys IQ Panel 2/2+ and the IQ Panel 4 1. How to Remove a Z-Wave device from the parent network. An often overlooked step in the process. In order to remove a device from its parent network. Always do this first when adding a device, because it may still have network data saved within its Z-wave radio and this needs to be cleared before it can be added to a new panel. Navigate to the Settings Tray and click Settings Click Advanc…