I have a Zooz ZEN15 which is a plug-in appliance switch.
When I add it to the IQ4 it works fine, but alarm.com sees it as a water valve.
(Actually I have two IQ4 panels, each has a ZEN15, and in both cases they show up as a water valve.)
Is it possible to ask alarm.com to fix this? Zooz’s site says it should be alarm.com compatible. [What’s funny is if I open/close the water valve the switch does turn on/off. ] Thank you
Sure, we’ll pass this along to the right people and hopefully it will get fixed soon. Sorry for the trouble.
The problem has been identified and a bug ticket created. Hopefully the fix will get deployed soon. Thanks for reporting!
What if I want it to come up as a water valve? I’m in process of building a water valve remote switch. I will use a zwave light switch to control a normally closed 2 wire 120 v valve made by US Solid.
Inexpensive way to build a remote controlled water shut off
Linking to the main discussion about this:
if this is still an error or bug, it would work in my favor! Perhaps Zooz wants it coming up as water valve as its for appliances? any way to follow up?
