My IQ4 has old software (4.2.1). I’m hoping to get it updated but understand I need to do it incrementally. Will you please push the first update that my panel can handle?
Thank you for contacting surety,
Yes, the updates will need to be done in a few steps to get to the latest version. If you’re on 4.2.1 your order should be 4.3.0 > 4.4.2 > 4.5.2(Latest)
You can find the instructions on the steps to perform the each update here:
Just sent first update for 4.3.0. System will reboot in a few minutes and you can perform the following updates after. Let us know if you need any help.
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Thank you! I’ll reach out if we have any issues.