Schedules are off after time change

[rreynolds (Roy)]

I sent a command to set the time from Alarm.com. Did that help?

This has always been a common issue with 2GIG panels. For example:

2GIG Go!Control Time is Wrong after DST change

The time did ‘fall back’ on my system on 11/4, but it fell back 2 hours for some reason. It is now 1 hour behind, and I’ve tried manually changing it via the toolbox. It is being forcefully updated by Alarm.com within a few hours of my manual change. I verified my time zone is configured correctly on Alarm.com. How do I get the time with correct DST offset on my system?

2-GIG Go!Control panel: Time did not adjust correctly coming off DST

When connected to an Alarm.com service provider, time on the panel and the timezone settings are controlled via Alarm.com settings. You can actually view the time-zone setting by logging into Alarm.com and navigating to Settings - Account Management - System Information. For clarity, The time on the panel cannot be manually controlled other than at the panel. We have an option to set panel time, however it is simply a single “Set Time” command that sets the panel time based off of current setti…

Daylight Time Change Issue

Since daylight savings time my panel has been off which has caused my automation rules to fire at the incorrect times. I have tried to save the time at the panel but it appears to keep switching to the incorrect time. What can I do?