Qolsys IQ Panel 2+ reboot

On 2/9/2024 7:03:29 pm I see a series of sensor tampers from a variety of sensors which indicates a potential reboot but no indication of why the panel rebooted.

How old is the panel and has the battery been replaced?

Check power, make sure the panel is using the included power supply and cable, or an existing cable run that meets specs. Also make sure power cable it connected and not loose.

As a troubleshooting step, perform a full power cycle, wait 30 seconds, then power up the panel What color is the LED?

  • Disarm System
  • Settings > Advanced Settings > Power Down
  • Once off disconnect AC from the wall outlet.
  • Open the panel and disconnect the internal battery. Inspect battery for loose connections and pillowing. Leave unit off for 30+ seconds.
  • Reconnect battery, close panel, then reconnect AC. Press button for 3-5 seconds to power on.

Your firmware is out of date, 2.8.1 is the most recent version. Not all firmware is available for download automatically and some require a patch tag. More information can be found here:

Additionally, It appears that all of the tampered sensors have been reporting a tamper for some time. More information on resolving a tamper can be found here.