IQ PANEL 2 & 2 PLUS - 2.5.2 SOFTWARE UPDATE
RELEASE NOTES & UPDATE INSTRUCTIONS
Release Notes:
Qolsys Fixes/Improvements:
• Improved filtering for low battery alerts when using an IQ Hardwire 16
Alarm.com Fixes/Improvements:
• Updates to broadband communication between the panel and Alarm.com
• Fix for reporting carrier stats to the backend for enhanced troubleshooting
• Fixes for intermittent issues with image uploads
*NOTE: If manually applying the 2.5.2 software update via the patch tag below to a panel currently running 2.5.0 or 2.5.1 software, you must FIRST change the “log level” to Verbose in order to ensure the patch gets applied. To do this go to Settings/Advanced Settings/Installation/System Logs. Then change the log level to Verbose. You may then update like normal via the patch tag in the instructions below.
Your IQ Panel must be on software version 2.0.1 or higher and connected to Wi-Fi to install
this update wirelessly.
1- Swipe down from the top of the screen and touch “Settings"
2- Touch “Advanced Settings”
3- Enter a valid installer code (default is 1111)
4- Touch “Upgrade Software”
5 -Touch “Patch Tag” and enter the patch iqpanel2.5.2 then touch OK
6- Touch “Upgrade Using Network” (panel must be connected to Wi-Fi). Update will download and install
7- Once complete touch “OK” to reboot the panel. DO NOT TOUCH THE SCREEN. The update process will
take approximately 5 minutes. After the panel reboots the home screen will appear and the LED will turn green.