Product Inquiry

[Tarter8589]

Setup Issues (Previously Owned System)

I recently purchased a home and the IQ Panel 2 is installed along with sensors, fire alarms, garage door system, and a Honeywell thermostat. Unfortunately, my system will not activate even after following several things in the forums such as system reboot, firmware updates, test/cancel and wait period. I am able to connect to my WiFi. Any ideas what I need to do? Thanks for your time and any assistance in advance.