PowerG W2W PGM

I just downloaded the 4.1.0 patch trying to solve some issues that Surety’s main competitor have been usable to solve. Searching here and downloading the patch solved them all. Surety rocks and I’m switching at the end of billing cycle.

Anyway, now I’m trying to get the key fob to trigger PGM (unsuccessfully so far) and in the process just noticed that have a new PGM trigger options after the patch; command. Command output 1,2,3,4. How do I send this command? I see nothing in any of the new literature or updated manuls for the IQ4 or W2W with 1.2 firmware.

You can find documentation for the PGM output here, however it doesn’t reference any Command trigger type. The Firmware TSB references a new Flood Emergency trigger type, which may be related.

Happy to reach out to Qolsys for info. Will follow up here.

Exactly, I see nothing anywhere that references this. I would greatly appreciate you reaching out to them. My current provider has no clue and they never actually get back to me.

Well, I figured it out. At least partially. You can command the PGM with a wired keypad. *71 to comman PGM1 *72 to command PGM2 and so on. Now I’m wondering if there is a way to command these with the app or panel. That would be extremely handy.

Also, not sure if I should start a new thread but there are new options for sensor programming. Such as 43 away-instant-stay-delay motion and many more. Would be great if I knew what all of these did. It seems they’re finally bringing on some of the functionality of the DSC Neo. However I can find nothing instructing how to take advantage of it other than playing around.

That makes sense, yes the system supports the DSC HS2LCD / HS2ICN wired keypad on translators version 1.1 and higher. You can connect up to 2 wired keypads.

If you have a PowerG key fob, you should be able to select your trigger for ‘zone’ then select the key fob from the zone list and then that * button on the fob will trigger the PGM.

That’s what I was doing, but wasn’t working. Switched out the module and now it works.

Now trying to activate a piezo to sound the entry delay, but now that won’t work for some reason.

When you say that the * button is working now to trigger the PGM, how are you testing? Do you have a multimeter to make sure that PGM is outputting 12v? PGM is negative and then you’d use AUX1+.

What’s the part number on the piezo?

It’s been a while but PGMs are supported in Alarm.com now. The “Command” Trigger Type is used by Alarm.com to trigger the PGM output. You can make them show up in Alarm.com as switches or gates. The only caveat is they can’t currently be used in scenes or automations. They’re just buttons you can turn on and off in the Alarm.com app. Hopefully they’ll support scenes and automations soon.

Glad to see these usful features added, like duel relay Z wave and PGM on app control, but like the duel pole z wave, I cannot get the PGM control through panel or app to work either. I have deleted PGM controls and recreated them even, and still not showing up as switch. PGM set to command.

PGM now showing on it’s own page on panel. Is it possible to change the name to something other than output X? First one I added is for a garage door on a relay that closes for 2 seconds. I read something about being able to add as gate or door on your end, can that be done to make it less clunky in my app? Sorry for sucking up so much attention, appreciate the assistance. Glad this platform is really starting to grow into it’s potential.

It looks like your PGM is programmed to be a latching type, so I cannot currently set it to be a Gate output. Can I change that to be a timed output and switch it to Gate? Please confirm in reply!

You can change it to what you require, yes. I currently have it set to 2 second timed, not latched. As long as it activates the relay lomg enough to control the door, I am pleased. Thanks again.

Commands have been sent to make those changes. Allow a few minutes then see if that resolves the behavior.

Now there is nothing to control the garage door. The old switch is gone, nothing for gares/doors has taken it’s place

Try again now. You didn’t have garage doors enabled on your plan.

Most excellent, thank you. It has no idea when the door is open or closed, and usually prompts to close the door to open it or vice versa depending on it’s current state, but infinitely better than before. I really appreciate it. Starting to love this service.