PowerG not working on IQPanel4

[ryan.boder (Ryan)]

That is frustrating. I assume when you tried enrolling them manually you made sure to choose PowerG and not 319.5?

PG 9945 Enrollment

You can manually enter the number then test the sensor. The ID you are looking for is 7 digits. This will be labeled as the ID on a sticker on the sensor itself. To manually learn it in you will need to change the signal input type from the default 319.5 to PowerG in the bottom right of the sensor settings page where you would type in the number.

The support team will be back online Monday morning and they would need to help with detailed troubleshooting or a sending a replacement panel if necessary.